Smart Grow Solutions (“SGS”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal data. This Privacy Policy outlines how we handle information when you use our website, services, and platforms, especially in the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), and the United States (USA).
1. Information We Collect
We may collect the following types of data:
Personal Information: Name, email address, phone number, company name, job title.
Transactional Data: Inquiries, service bookings, invoices, and communication records.
Technical Data: IP address, browser type, device type, operating system, location data, referring URLs, and browsing behavior.
Marketing Preferences: Opt-in status for newsletters, offers, and promotions.
2. How We Use Your Information
Your information may be used to:
Provide and manage our digital marketing and development services
Respond to your inquiries and requests
Send you service-related updates and newsletters (with your consent)
Analyze website traffic and improve user experience
Ensure compliance with legal obligations and regional data protection laws (UAE, KSA, USA)
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service providers, freelancers, or subcontractors working on our behalf
Legal authorities when required by law or to protect our rights
Payment processors and IT providers for secure transaction handling
All third parties are obligated to maintain the confidentiality and security of your data.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption, firewalls, and secure servers.
5. Your Rights
Depending on your location, you may have rights to:
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements in the UAE, KSA, and USA.
7. Cookies and Tracking Technologies
We use cookies and tracking tools (e.g., Google Analytics, Meta Pixel) to analyze user behavior, deliver relevant ads, and enhance site functionality. You can manage cookie preferences via your browser settings.
8. International Data Transfers
As we operate in the UAE, KSA, and USA, your data may be transferred between countries. We ensure such transfers comply with applicable data protection laws.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. Updated versions will be posted on this page with the revised date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact:
